MonthlyTech Rescuer
July 2026
Restored the Orlando office network at 6 a.m. before anyone noticed it was down.
Monthly awardCertificate+1 pt
SO
#7 all-timeIST team
Sam Okafor
Help Desk Lead · IST
Best medalSilver
4
points · 7 of 15 ranked
Awards
2
1 monthly · 1 quarterly
Gold
0
5 pts each
Silver
1
3 pts each
Bronze
0
2 pts each
Streak
4
consecutive months
Nominations
0
approved · 0 made
- Monthly
🥈SilverIncident Response MVP
Q2 2026
Triaged every affected user and kept the service desk queue clear throughout the incident.
Quarterly podiumCertificate+3 pts